Knowledge Base: Customizing the sign up process
When a subscriber sign up on your list, we send a confirmation email to the email address entered. The subscriber will only be active after the link in the confirmation email is accepted. Here is the process:
- Person signs up from a form on your site
- A page is displayed telling to person to check their email to confirm
- An email is sent to the person's inbox with a link to confirm the subscription
- After the person clicks the link, a page is displayed to confirm the subscription is active
- This is standard practice for list management and ensures that your subscribers will receive your campaigns.
Each step of this process can be customized in Newsberry on the Fields & Forms page.
1. Sign up form on your site
This step was described above.
2. Subscribe form confirmation page
Newsberry offers a default page for the form confirmation, but this page can be created to match your site. If you have designed your own page, just insert the link into the field labeled Subscribe form confirmation page.
3. Confirmation email
When a person signs up, a confirmation email is sent to confirm
that the email address is correct. The Name, Email, and Content of
this message can be customized to fit your own needs. When editing
the Content of the email, just make sure that the
[CONFIRMLINK] tag is not removed. This is where the
link for confirming the subscription will be inserted.
We recommend that this email is very short and to the point. Make sure that the link is near the top and noticeable.
4. Email confirmation page
Similar to the form confirmation, Newsberry offers a default page for the email link confirmation page. This page can also be created to match your site. If you have designed your own page, just insert the link into the field labeled Email confirmation page.