Subject: Highrise linked new contacts

Original Post murray's Avatar

murray

11 Sep, 2009 10:44 PM via web

Hey there!

So, I have a Newsberry email campaign setup.

And I have HIghrise synched.

There is an email campaign setup for the Highrise tag "feeders"

Now, if I add a new contact in Highrise with the tag "feeders", this will now be added to Newsberry too.

My question is, will this new contact automatically receive the email newsletter already setup to go to "feeders"?

  1. Support Staff 2 Posted by Natalie on 12 Sep, 2009 02:20 AM

    Natalie's Avatar

    Hi Murray,

    The Highrise sync occurs several times throughout the day. The list of subscribers will be updated continually until right before you send out, as long as it's after the sync when that Highrise contact was added. If you know who the contact is, I recommend searching for them to ensure they made it in the most recent sync. You can do this by going to the ""Subscriber"" tab and then typing their name in the search box.

    If they aren't there, you can always do a manual sync right before you send out.

    Hope this helps. Let me know if I can answer anything further.

    Thanks,

    Natalie

    P.S. I'm not sure if it was you that was in chat this evening. If so, did you send a support case yesterday that wasn't replied to?


    Newsberry Support

    help.newsberry.com

  2. Support Staff 3 Posted by Natalie on 14 Sep, 2009 02:07 PM

    Natalie's Avatar

    Hi Murray,

    Did you receive my previous email sent on Sept 11th?

    Thanks,

    Natalie


    Newsberry Support

    help.newsberry.com

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