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Subject: We will notify you when the review is complete.

Original Post

nicolas

08 Sep, 2009 12:05 PM via web

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I would like to send my first campaign. It’s urgent.

I’ve made my first payment yesterday and since, I’m waiting for your notification.

Is there a problem?

Thanks for your reply.

Nicolas

1. Support Staff 2 Posted by Natalie on 08 Sep, 2009 12:59 PM

   

   Hi Nicolas,

   We sent an email yesterday right after your purchase asking a few question. In order to ensure our customers comply with Federal CAN-SPAM regulation, we need more information to approve all first-time purchases. We haven't received a response to those questions yet, which is why your account hasn't been approved.

   Could you please answer the below questions?

   1. What is the name of your company and where is it located? Please provide a website.

   2. How many subscribers do you have?

   3. How did you acquire your subscriber's emails? Provide a URL where they subscribe.

   4. What type of communication will you be sending?

   Thanks in advance for your time! As soon as we receive your answers we will begin our review. As long as everything looks ok, we will approve your account within minutes of receiving a reply.

   Thanks,

   Natalie

   ---

   Newsberry Support

   help.newsberry.com

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