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Subject: verify spf and dkim

Original Post

Shelly Jamison

18 Jul, 2009 04:24 PM via

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hi
have a yahoo store. there is an advanced dns area but I see no options for adding the records you mention. Can you give more info on how to accomplish this within the yahoo store framework?

My options for advanced dns in yahoo store are: A and CNAME Records and MX Records and Manage domains and subdomains. None of these appear to be what you are talking about editing.

1. Support Staff 2 Posted by Chris on 20 Jul, 2009 01:12 AM

   

   Hi Shelly,

   Can you contact Yahoo and ask if they support TXT records? This is what you will need to added DKIM and SPF records.

   Thanks,
   Chris
   

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2. 3 Posted by Shelly Jamison on 20 Jul, 2009 03:01 AM

   

   I can ask, but I find yahoo does not support much at all. Alternative, I have a hostgator account with this site: evandesignsmodelbuilder.com hostgator has cpanel. Is that easier to work with?

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3. Support Staff 4 Posted by Natalie on 20 Jul, 2009 01:15 PM

   

   Hi Shelly,

   The DNS settings are different for every web host. I recommend
   contacting your host and ask about adding TXT Records. We'll be able
   to help you from there.

   Thanks,

   Natalie

   ----
   Newsberry Support

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4. 5 Posted by Evan Designs on 20 Jul, 2009 02:48 PM

   

   ok, so you have never heard of cpanel? It is not specific to hostgator. I
   thought everyone knew cpanel.

   Here is the mailFAQ I was able to find:
   http://www.docs.cpanel.net/twiki/bin/view/AllDocumentation/AllFAQ/MailFAQ#Does_cPanel_WHM_support_SPF

   search the doc for spf and then kindly let me know how to accomplish?
   ____________________________________________________________________

   Evan Designs
   303-410-1118
   PO Box 2044 Broomfield CO 80038
   www.ModelTrainSoftware.com

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5. Support Staff 6 Posted by Chris on 20 Jul, 2009 04:50 PM

   

   Hi Evan,

   We do know cpanel, but we do not support cpanel as part of Newsberry's service. When it comes to DNS, you must work with your webhost to alter the settings. We can help along the way if your or your webhost has questions about DKIM or SPF records.

   According to that FAQ, cpanel does not allow editing of SPF records. Please let me know what hostgator says. They should be able to help you.

   Thanks,
   Chris
   

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