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Status of my account

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sales

07 Jul, 2009 01:05 PM via web

The top of my screen says "Sending campaigns is currently disabled while we review your account. We will notify you when the review is complete." It has said this since last night. What does this mean? How can I fix it?!

THANKS!

  1. Support Staff 2 Posted by Natalie on 07 Jul, 2009 02:50 PM

    Natalie's Avatar

    Hi Abigayle,

    So sorry for the delay! We approve all first time purchases to ensure that our customers comply with Federal CAN SPAM regulation. This process usually only takes two hours, but unfortunately I missed this approval.

    I've approved your account and added 100 free credits for the trouble. Please let us know if we can help with anything along the way.

    Thanks!

    Natalie

    Newsberry Support

    help.newsberry.com

  2. Natalie resolved this discussion on 07 Jul, 2009 02:50 PM.

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