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Alex

14 Jun, 2009 12:40 PM via web

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Hi, i created a template using html and css and it displays perfect in browsers, but when i send that email template out through newsberry it moves everything out of place. How can i fix this or what is causing it?

1. Support Staff 2 Posted by igor on 15 Jun, 2009 09:16 AM

   

   Hi Alex,

   can you give us the account name and the campaign which is displayed incorrectly and we will take a look?

   Thanks, Igor

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2. 3 Posted by k.holt on 15 Jun, 2009 06:08 PM

   

   Hi Username print2, Campaign "Teststststtstssts" Thanks

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3. Support Staff 4 Posted by Natalie on 15 Jun, 2009 07:02 PM

   

   Thanks for sending this over. I've asked a designer to take a look and we'll get back to you as soon as possible.

   Natalie

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4. Support Staff 5 Posted by Natalie on 15 Jun, 2009 08:04 PM

   

   We've taken a look and it seems that the issue is with the HTML code not with the template. You may want to have your designer take a look and make the necessary changes. We recommend that the designer make sure to test in multiple email clients as email design is different from graphic design.

   Let me know if you have any questions.

   Thanks,

   Natalie

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